July 21, 2006
There's been quite a lot in the tech press about Gizmo — one of several web-phone services that are cropping up to challenge Skype.
I'm a user and big fan of Jajah, but I'm always interested in the best deal, so I decided to check out Gizmo.
When I'm checking out a new application I first like to get an overall sense of how it works and looks. I clicked on the link to view Gizmo's features and was presented with an extremely busy image of everything that it can do:
A few things immediately struck me about this image:
It's a truism to say that you don't have long to grab someone's attention on the web, but this does mean that you have to look at every aspect of your site and make sure that you are presenting information (making your pitch) in a clear and engaging way.
I'm sure Gizmo is a great product, but all I got from this image was information overload.
It would be better to present the features (in order of importance or usage) as separate screenshots with an individual description for each or — ideally — as some sort of Flash demo.
If someone is going to make the investment of subscribing to your service, they're highly likely to take the time to watch a demo of how it works. Jajah does a good job of this on their site, as does Rebtel.
Here's an example I threw together very quickly using the online slideshow service RockYou and a chopped-up version of Gizmo's original image.
Of course, if I was going to do this properly I'd create the slideshow from scratch in Flash or use a tool like SlideShowPro. But you get the point.
Posted on: July 21, 2006 | 1 Comment