I am constantly amazed when I sit behind a person and watch them surf a web site I have been working on. Things that seem amazingly apparent go un-noticed while other things stand out like a sore thumb.

Funny you would mention the home button. We typically include that button but come on users, when will they finally learn that clicking the company logo (should) take them to the home page. Can us developers get on the same page on this issue? (he says as some of his own sites don't do it)

Most website's are indeed just impossible to surf on for people that dont surf the internet that much. they should test it first before putting it online.

It's hard to design a web-site suited for everyone. The internet has beginners and experts. You want to design a web-site that is both fun and interactive but at the same time beginner web-surfers will be able to navigate and understand. It's a thin line and tough balance.

You need to strike a balance between useful in-depth information, and easy-to scan general information. Advanced users need to be able to quickly find the information that they need, while at the same time beginners need easy access to simple information.

So, basically, build simple pages with direct access to complex pages.

Actually theres a big difference between a user centered webpage and one that just shows things out. Every day I see webdesigners post their best in the web, but they usually tend to go a lil bit over the line sacrifying content and usability for the looks.

Ive never had the time to sit and watch people surf the net. but still those activities are a really eye-openner when it comes to aknowledging visual choices.

Sadly im too afraid of posting a real webpage of my own, nothing is that good to be seen. Hopefully 1 day Ill overcome that "stage fright" and come live with my own project.

I find my main difficulty when designing a page is that I spend so long immersed in the design and general appearance of the site, that it becomes near-impossible for me to "see" the design in the way a new user would.

I try and take hints from the most popular websites, especially those from large corporations or popular open source movements (like Wikipedia) with large amounts of online content, and plenty of money to pour into accessibility studies, they're usually on the ball when it comes to pleasing the users.

I have to agree on #6- As a web designer myself I really tend to think that way. Though luckily the visitors seem to stick around!

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As a web designer, I am very well acquainted with all the parameters that work in making a website a success. I design websites that are not only visually fantastic to look at, but also have cross browser compatiable, are smooth to navigate, have page composition and easy downloads.

I can't say i agree with you on number 5, as a designer my self i wouldn't want to bombard my users with off (broad) topics and put them in a situation akin to information overload. Then again if your so inclined to do this in your design then number 4: Visitors want information fast becomes a little trickier to implement.

Rule of thumb: Always keep it simple!

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Before I start do you think we can removed the spam that is comment number 9, that is almost as annoying as 1st posts :(

Now to the topic at hand I agree with most of what is written above, I guess for me at least it comes down to understand who the target audience is, 15 - 30 yr old what information fast as pointed out by point 4, there always in a rush, got a million things to do and have a very short attention span, because of the age they have grown up in. On the other hand it never ceases to amaze me how my father (65) still rings me up to walk him through a PayPal transaction, yet he knows the steps. For me at least the design hinges on the target audience, and if you are unlucky enough to have a very wide spectrum with regards to age groups it becomes very difficult.

It just seems ages comes into play with most of the comments above. Yes when will people realise the logo takes you home, on the other hand people like my father would just keep hitting the back button :)

In my opinion, there is no way that design help or hinder a complete novice.

The people who find it difficult around websites are usually not just visiting a poorly designed site - they are just not fluent in the use of the internet.

I know people who have trouble understanding what to do when faced with a page of plain html, with no styles.

A lot of those points seem to illustrate that those interviewed did not fully grasp the point of the internet.

A wide range of topics? what about a website called www.cakes.com - how wide do you expect?

Want information fast? Get off dial up maybe?

Great Article, some very good points there.

A lot of those points seem to illustrate that those interviewed did not fully grasp the point of the internet.

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