I thought these error messages on the Formspring sign-up form were a nice touch. They add a human element to a process that often feels so impersonal, particularly if the user makes a mistake. Read More
Search is an important component of any large website, especially an online retailer with thousands of products.
However, when visiting different sites I’ve seen little consensus on how many characters should be viewable in a search box, even though being able to read what you’ve typed is key to search usability.
I thought it would be interesting to review the search boxes of web retailers to see if there were any best practices that could be learned from them regarding search box size.
It’s common these days for news-oriented sites to practice ‘link hoarding’ whereby when referencing a topic, rather than linking out to external websites they link mainly to their own internal archive of content about that topic. Read More
It’s a good time for companies looking to do usability testing cheaply. The range of quality web-based usability-related tools is steadily increasing — to the extent that it’s getting hard to know what to pick. Read More