When I was freelancing testimonials were always a major pain to get from clients. Most of the time I would write them myself and get the client to approve them (at least that way they would say what you wanted).
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30 Call-to-Action Examples that are Better than Learn More
As I was compiling my Elements of Design banner ad design showcase I was struck by the range of wording used as calls-to-action (CTA) on the different ads. Thankfully, the traditional, generic “Learn More” was virtually nowhere to be seen.
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App Install Banners are a Usability Nightmare
If you live in Thailand, you will be familiar with CP Freshmart, one of the largest chains of convenience stores in the country.
If you visit their website on a mobile phone, you will see a pretty standard home page for ordering online:
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How to Mass Delete All the Emails in a Folder in Gmail
I used to subscribe to lots of emails from online retailers. As a result, I have thousands of these emails stored in folders (also known as “labels”) in Gmail. After deciding it was time for a cleanup, I discovered that mass deleting emails in Gmail is not that intuitive. So, here’s how to do it.
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8 Easy UX Improvements to Make the Grab App More User Friendly
Grab is a mobile app, like Uber or Lyft, which you use to book a car or taxi to drive you somewhere. I use the Grab Android app everyday to take my kids to and from school. Overall, it has a good user experience, especially after a recent redesign. However, there are still a number of usability ‘niggles’ which I suggest how to solve below. Read More

Thoughts on Starting a New Side Hustle
I’ve been thinking about starting a side hustle for a while now. As a Ramit Sethi email subscriber I’m well aware of the myriad of opportunities to generate income on the side, doing something(ideally) I love. The challenge is that I’ve been having a hard time coming up with what that something I love is. Read More

The Most Popular Medium Articles on Product Management
A lot has been written on Medium about product management. A lot. You only have to do a search for product management or view all the posts tagged with product management to get an idea of the huge volume of knowledge available.
To help sift through all the noise, I’ve collected the 18 most liked (well, clapped) articles that are directly focused on the subject. Read More